What to do if a transaction fails on Payrup?

Posted onMar 21, 2022

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While making an online payment, people often get worried that what if the transaction fails and the amount is debited from their bank account! And many more such fears. But, you need not worry because the transaction process is as similar as the payment procedure. And by chance, your transaction failed...there is always a solution for that as well. 

But before all of this, it's very important for you to select a safe and secured online payment platform for all your transactions. And that's why we created Payrup that comes with great service and assistance. Here, users can pay all their utility bills including recharge services, utility bill payment, goods purchases and sales with utmost security and convenience. Payrup processes absolutely safe and secured transactions. Now as we are on that topic, before we proceed, let's brush up on our knowledge on what is the meaning of transaction? So, let's get started!

Transactions: Meaning

Before moving forward, you must understand the concept of transactions.  

The meaning of transaction is basically an agreement made between a buyer and a seller to exchange goods, services and financial assets, giving money as the consideration. In simpler words, the meaning of transactions is nothing but a payment made to the seller in exchange for the desired goods, services and financial assets.

And unlike the old days when the transaction was made only on a cash basis, in today's advanced times, you can make the transaction by sitting at your home through digital means. For that, there are various platforms available among which, Payrup is considered to be one of the safest and most secured ones with truly amazing services.

What if the transaction failed? 

Generally, all the sales made through Payrup are final and involve zero refund. As only the user is responsible if any information is given wrong. However, in some cases, when you have made the financial transition and the money has also been debited from your bank account but the recharge is not delivered yet, you can wait for a while or contact the customer care services addressing your issue. 

After you contact customer care, they would investigate the transition processing system thoroughly. If the money has been debited from your bank account, card or MyRupee wallet without the final delivery, then the money will be refunded to your account within 5-7 working days. 

The refund amount will be added and maintained at the database involving the reason for the failure, date or any other.

Check Payrup transaction history

While using Payrup, you make tons of transactions daily. For that, there must be a proper track record, containing all the transaction history. And yes, there is! But the actual question is, how to check the payrup transaction history

You can easily check the payrup transaction history by following these necessary steps, which are: 

  • Login to your Payrup credentials on your laptop. 
  • There on the homepage, you'd find a section with "MyRupee" and go to "Balanced and history".
  • There all your transactions have been tracked and you can easily see when your transaction will be completed. 


In conclusion, we can say that Payrup is an absolutely safe and secure digital payment platform. They are incredible with their services and provide tons of perks to the users as well. While processing a transaction (including the bank transactions and financial transactions), by any chance if it fails and the money has already been credited from your account. Then, you need not worry as Payrup offers a 100% refund guarantee. All you have to do is inform the customer care services, and they will handle it afterwards, as we discussed in this article. And all the transactions related to refunds are maintained and handled at the database of Payrup, along with the reason for its failure and date & time. The procedure is pretty easy and secure. So, don't hold back and get started with Payrup. Stay tuned for more content! 

Final Thoughts…

Popular bill payment facilities are available on Payrup!

Payrup has a host of facilities that can all be paid online using our platform.

Choose to make payments for mobile prepaidmobile postpaiddthelectricitylandline bills, piped gas, broadband bills, water bills, e-gift cards purchases, cable tv bills, credit card billshealth insurance purchase, housing society payments, life insurance premium purchases, loan repayments, hospital payments, subscriptions, education feesfastag paymentsLPG gas bills, municipal services and municipal taxes’ payments Payrup has it all covered for our users under one roof.

If you want to know what is refer and earn Visit https://payrup.com/blogs/what-does-refer-earn-in-payrup-mean !

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