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Hindustan Times Newspaper
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Frequently Asked Questions
If you have any further questions please contact us
What’s a user’s advantage in subscribing?
The user receives access to the entire e-newspaper across devices without which he won’t be able to read fully.
How to do Subscription Bill Payment at payRup.com?
The simple procedure to do the pay society maintenance online is as per the following steps listed below:
- Login to your user account on the payRup platform
- Head to the ‘Subscription’ module
- Once the appropriate Subscription operator is chosen, enter the key entries requested for paying your subscription charges
- After your bill is correctly produced, finish the subscription payment by clicking on the “Proceed to pay” button
- Finish the payment by using the various cards options, internet banking, mobile banking, UPIs, wallets, etc.
- The finished bill shall be there in your transactions history of your bills
Do I receive any benefits when I subscribe?
Soft copy of your daily newspaper, savable copy in various formats, sharable matter, reading of the matter linked with articles, backdated e-papers and articles, etc.
Can I change my subscription plan and how to do it?
Yes. You can change your subscription plan anytime and your new plan will be activated immediately.
What is the accepted mode of payments?
You can choose from either of the payment methods – Credit Card, Debit Card, payRup wallet and NetBanking. For international users, we accept payment through Credit Card only.
When I cancel my subscription mid-way do I receive a refund?
You can cancel your subscription anytime. But unfortunately the subscription providers may not have any refund policy (check with your subscriber). You will continue to enjoy the benefits of your existing plan till the end of your current subscription period.
How to remove payment method with active subscription?
A user has the right to stop a company from taking any sort of automatic payments from your registered account(s), even if you previously allowed the payments. Take an illustration, where you may decide to cancel your membership or service with the company, or you might decide to pay a different way. Call the customer care, write to your bank or credit union or do it on your online banking yourself to avoid further deductions.
How do I get a subscription confirmation page?
Upon successful purchase of subscription, your transactions will be available in your account.
My subscription plan has newspaper delivery as a part of the plan. Who do I reach out to in case of any queries regarding newspaper delivery?
You need to connect to your subscriber, because payRup is an online payment platform ONLY.
How & when can I cancel my subscription?
Subscription cancellation can occur anytime. To cancel a subscription, reach out to your subscriber..
Will my subscription be auto-renewed?
No. Subscriptions are not auto-renewed.
I have made the payment, but my plan is not active
After transaction payments, your subscription must get active automatically. But if that doesn’t happen, you can wait for a little longer or else then contact our customer care team.
What are the advantages of e-Paper?
- The printed edition will be available in full as the printed newspaper
- All your individual articles can be seen in pdf/ image/text format and fully searchable
- You get a read offline feature (depending on the subscriber)
- Ability to share articles
