Sanwariya Gas Limited Bill Payment

FAQs

• 1.  How to pay for piped gas on Payrup.com?

  To pay the gas bills online on Payrup, a user goes to the ‘gas pipeline’ section. Select the desired ‘Gas Provider’ name and customer id. Fetch the bill accordingly and finish the piped gas bill by choosing the convenient payment mode. From credit card, debit card, online banking, UPIs, MyRupee or wallets.

• 2.  What payment methods can I pay my piped gas bills with?

  To make your gas bill payments on Payrup, you can use online banking, banking cards (credit card & debit card), wallets, MyRupee, UPIs, etc.

• 3.  Can users cancel a piped gas bill payment and ask for a refund?

  No. Online gas bill payments once completed cannot be reversed or cancelled for a refund.

• 4.  How do I calculate my gas bill?

  To know your respective piped gas bill, users can note the meter reading and simply send it to their respective operator(s). The gas bill will be received via the user’s registered contact details.

• 5.  When a user is unable to make a bill payment, what must they do?

  Not to worry. It can be when the user enters incorrect details, so kindly check that you enter the correct authentication and account details while making a bill payment. Maybe because of a connection issue, then the user can try again after sometime

• 6.  Payment is debited but bill payment is still unsuccessful. What should a user do?

  In such cases, payment shall be reverted if it is from the Payrup wallet. If it is done via outside banking methods or wallets it would take 3-4 business working days

• 7.  Post payment if I need a receipt for the gas bill payment, will I get one?

  All receipts for the bill payment transactions done can be retrieved from the website in the order details

• 8.  Does the user have any upper limit for the value of the bill payment that can be made?

  Yes. Only bill payments of up-to Rs. 25,000 shall be permitted as payable online.