FAQs

• 1.  How to make payment for Electricity Bill Online at Payrup?

  1. Go to the electricity option in the menu on the Payrup website.
  2. Select your State from the drop-down list so the relevant electricity boards get filtered
  3. Select the "operator name"
  4. Enter the Account ID (or) consumer number /connection ID
  5. Fetch or enter the amount
  6. Proceed with the payment

• 2. Is my bill payment on Payrup safe?

  The security and confidentiality of your personal and financial information is of utmost importance to us. You are provided with best-in-class security standards when it comes to using the BillDesk service so that your transactions at BillDesk are safe. To prevent unauthorized access and ensure the appropriate use of information, Payrup has put in place appropriate procedures to safeguard all personal information that Payrup collects online. Your account is protected by passwords and only you can access the account information. Further Payrup is secured using Secure Sockets Layer (SSL) encryption. This ensures that your account numbers, personal data, and other online information exchange at Payrup are never sent over the Internet unencrypted and cannot be viewed by unauthorized individuals. This encryption is done using 128-bit encryption, the maximum level of encryption possible today on the Internet. Your data resides in the Payrup database and is protected by a firewall. This firewall is configured to receive and process requests only from authorized personnel and can detect any unauthorized activity. Further, some of the highly critical information such as your password, secret question, secret answer, etc. is stored in the database in a hashed format, thereby preventing misuse of data even by any remote possibility. Regular back-ups are taken of the data so that appropriate recovery measures can be initiated of the latest information if there are any hardware problems. If you still have any queries, please see our Terms and Conditions

• 3. How are the units consumed calculated?

  Your electricity bill has the cost you pay for the electricity you consume every month. The electricity meter at your place records your consumption in units or kWh and you are billed as per tariff rate at a per-kWh rate. for example. If you keep a 100 Watts bulb switched on for 10 hours, you end up consuming 1 kWh of electricity. Similarly, you can do a rough estimation of the electricity consumed by other appliances in your premises based on their wattage rating. The total of these units is recorded continuously by your energy meter and your respective Distribution Company (like BSES, KSEB ) collects these readings every month. The readings are then applied to a slab-based tariff structure to come up with your monthly electricity charges.

• 4. What tariff/ category do you belong to?

  The tariff code usually is recorded in bills starting with either LT (Low Tension) or HT (High Tension). The category in the bill decides if the connection is residential, commercial, or industrial. LT codes are usually used for residential connections and personal offices, while HT codes are used for larger industries and complexes

• 5. Can a user do online payments at any time of the day?

  YES. Online electricity bill payments can be done 24*7 on Payrup.

• 6. Why choose Payrup for electricity bill payment?

  PayRup is the ideal platform for making the electricity online payment. The online electricity bill payment via Payrup offers many perks to the users on every transaction.
  PayRup enables users to easily view electricity bills. On the Paytup website, users can enjoy exciting electricity bill payment offers while making payments for the type of bill and even for the mode of bill payment. Users can enjoy exciting offers, discounts, and cashbacks on their payments every time.
  Electricity bill transactions happen almost instantly, in no time, on PayRup completely hassle free.

• 7. Where can the users find the details of their electricity bill paid on Payrup?

  Payrup enables easy online electricity bill payment. Users can pay and even view electricity bills and enjoy exciting electricity bill payment offers on every transaction.
  On the PayRup website, the users can make online electricity bill payments across a variety of operators listed from all across the nation.. The users can avail huge discounts, cashback and other offers on their electricity bills.
  Paying electricity bills online via PayRup is a very simple and quick process. The entire payment gets done in a few simple clicks within a minute.