FAQs

• 1. How do I recharge my DTH recharge?

  Head to the Payrup website by selecting the DTH recharge payment option. Here, you enter your respective operator, customer ID, circle (state) and proceed with the payment by choosing the desired payment mode

• 2. How do you know the offers available on Payrup for DTH payments?

  You can find all the offers in the offer section. Select your suitable offer and save big with discounts and offers offered by Payrup.

• 3. My payment is completed successfully but my order status still shows as pending?

  Any DTH recharges take anywhere between a few seconds to 20 minutes for completion. Please re-check status after in your account transaction. Once the transaction is successful , you will receive an email and/or a sms for the same. You can even check the status of your transaction recharge from your operator by quoting the operator reference number there.

• 4. Which payment methods are supported for DTH recharge in payrup?

  Payrup offers you smart and flexible payment methods to choose the payment method of your choice. You can pay through a debit card, credit card, Payrup wallet, and UPI.

• 5. How long does DTH recharge take to complete?

  The DTH top-up on Payrup takes a couple of seconds to complete. Once your transaction is processed, you will be sent a message on your number and an email in your registered mail id.

• 6. Does Payrup support DTH top-up for every amount?

  Yes, Payrup supports DTH top-up of any amount, however, you need to check with your provider for DTH top-up compatibility.

• 7. How can I download an invoice for my DTH recharge?

  You can download your invoice from Payrup.com. Just click on “My Orders”, select the DTH recharge for which you need to download the invoice, and then click on “Download Invoice”.

• 8. Which is the best DTH recharge plan for me?

  The plan details provided here are indicative, check the exact details with your service provider before recharging. Recharge plans mentioned here are purely informational. These are subject to change by your service provider without any prior notice. Payrup will not be liable in case the user doesn‚t get the benefits mentioned here.

• 9. How do I add channels to DTH TV?

  On Payrup, view the packs/plans available from your operator or cross check on your operators platform. Payrup gives you offers on every recharge you do, so make sure you avail the offer(s)

• 10. How do I add/remove channels to Dish TV?

  Manually choose the channels you wish to add/remove to your DTH recharge plan while choosing the service.

• 11. Can a user recharge their DTH from an out of India location?

  Yes! Payrup allows you to recharge your DTH from anywhere across the world at any given point of time throughout the day.

• 12. What is the cheapest DTH service and from which operator?

  You can have a look at the plans from various operators if you wish to get a new DTH service or switch to another DTH service.